Returns and refunds

Return & Refund Policy:

At Ship Drip LLC, we strive to ensure high-quality shipping supplies for your business. Please review our complete return and cancellation terms below.

1. Final Sale Policy

Due to the nature of our products (packaging materials and shipping supplies), all sales are final and we do not accept general returns or exchanges for change-of-mind.

2. Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, we will make it right immediately at no additional cost to you.

• Reporting Window: Please inspect your order upon delivery and contact us within 48 hours of receipt at team@shipdripshop.com.
• Required Information: Please include your order number, a brief description of the issue, and clear photos showing the damaged product or outer packaging.
• Resolution: Once verified, we will issue a full replacement or a full refund to your original payment method. You will not be responsible for return shipping costs on damaged or incorrect items.

3. Order Cancellations

• Cancellations must be requested within 1 hour of purchase or before a tracking number has been generated for your order (whichever occurs first).
• Once a tracking number is assigned or the package has been dispatched, orders cannot be cancelled.
• Approved cancellations will be refunded in full to your original payment method within 1–3 business days.

4. Contact Us

For any questions regarding your order, returns, or cancellations, please reach out to our team:

Email: team@shipdripshop.com

Store Name: Ship Drip LLC